Partner Blog

Jerry Tinoco Discusses Reaching Spanish-Speaking Communities

Specify Alternate Text

The Private Well Class is currently putting effort forth to translate many of our resources to Spanish. The real challenge that we have encountered is getting these resources out the individuals that could really use them. We reached out to Gerardo “Jerry” Tinoco Jr. to interview him about his efforts in predominantly Spanish speaking communities. Jerry is a Rural Development Specialist for the Rural Community Assistance Corporation (RCAC) and currently resides in California. Jerry works with Spanish speaking populations and provides many services in Spanish for private well owners.

Q: What is your current position and role in regards to your program working with Spanish-speaking communities?

JT: Currently I work in various capacities with Spanish speaking communities. I work both in private well related programs as well as in non-private well related programs. For my private well work, I mostly work in educating and outreaching to private well owners. I have conducted private well assessments and water quality sampling for Spanish speaking well owners and plan to hold a private well class for Spanish speaking communities dependent on private well systems. I also translate resources, factsheets, presentations, etc.

Q: What sort of situations do you encounter most often with working with a predominantly Spanish-speaking community that relies on private well water as a primary source of drinking water?:

JT: There is a general lack of basic operation and maintenance with most private well communities, both Spanish speaking and not. People are just unaware about the things they should be doing to not only ensure their well runs efficiently and effectively for a long time, but also what they should do to protect groundwater. Oftentimes, people are renters on properties with private wells and thus never really get invested in the maintenance of their private well system. I think this general lack of knowledge is fairly common in any private well community, Spanish speaking or not.

Q: Can you please highlight some challenges that partners may come across in private well outreach in Spanish-speaking populations?

JT: Unfortunately given the current political climate, I think one of the biggest challenges in working to outreach for private wells in Spanish speaking populations is simply gaining their trust. In working with Spanish speaking populations, one needs to be mindful that some may have a general suspicion of people going to their homes. But aside from that, a common challenge for any private well outreach is conveying the importance to their health and finances that properly operating and maintaining a well system has.

Q: In your experience, what is the best way to raise awareness about private well care in these populations? Does geographical location matter?

JT: In my experience, attending existing/established meetings in communities seems to be a good starting off point to raise awareness. Going to a local PTA meeting, being a guest at adult school classes, attending local organizing group meetings, or local government meetings to give brief presentations to spark people’s interest and convey the importance of well care. Once some interest and trust is established, then I would feel more secure in hosting a private well class and giving them more in depth information as well as maybe doing well assessments. There are of course easier ways, such as an ad in a newspaper or fliers around town, but to me this trust building and getting to know the community is the best.

Q: What sort of partnerships or collaboration that you have been a part of has made reaching out to these folks easier?

JT: As I mentioned before, partnering up with schools, local organizing groups, local non-profits, or any other groups involved in the community to help build that trust to allow the community to familiarize themselves with you and want to have a more in depth discussion about maintaining their private well. I often work with other partner non-profits on projects outside of private wells, but when a working relationship is established they’ll usually invite me out and do the outreach themselves of people interested in learning more about private wells.

Q: Can you describe what you believe to be one of your program’s largest successes?

JT: We are barely starting to focus more of our attention on Spanish speaking well communities so I feel our biggest success is yet to come since we have been mostly working with communities on other issues affecting them. So far they’ve been more isolated examples of success helping individual well owners learn more about their wells, getting people with dry wells low interest loans to drill new wells, or showing new well owners best practices to maintain a healthy well system. I do think simply translating a lot of existing resources and information has really helped as well.

Q: In your opinion, what’s the number one thing that partners can do in order to do a better job of outreach in Spanish-speaking communities?

JT: I think the most important and basic thing anyone can do to increase outreach in Spanish-speaking communities is simply to put resources and a deliberate effort to reach out in Spanish speaking communities. It sounds obvious, but honestly simply just trying will yield results. Often times, outreach efforts are not accessible to Spanish speaking communities or poor/rural areas in general as well. Invitations and fliers will be in English only which already will not get you any Spanish speaking well owners. If the workshops themselves are in English only, that too will deter people from attending. In rural areas, e-vites or online webinars/factsheets may not be accessible to many. So as simple as it sounds I think the number one thing that we can all do is to allocate resources specifically for the purpose of educating Spanish-speaking communities. Put out fliers and invitations in Spanish. Outreach door to door in Spanish. Host Spanish meetings and workshops. Not translated by interpreters, but actually taught and led in Spanish.

Communities Unlimited and Tennessee Department of Health, A Proven Partnership

Specify Alternate Text
Developing meaningful and lasting partnerships are the key to any successful program. This is why we took a deeper look at a partnership that exists between Communities Unlimited and the Tennessee Department of Health. The Private Well Class was able to talk with Judy Manners (left) with the Tennessee Department of Health and Annie Chiodo (right) with Communities Unlimited to understand how their partnership works and what has made them functionally successful over the years. 


Q: Judy, what is your role with Tennessee Department of Health and what does your position entail?: 

JM: I am an Environmental Health Specialist in the Communicable and Environmental Disease Services and Emergency Preparedness Division’s Environmental Epidemiology Program. In this role, I provide consultation and field expertise for our epidemiologists who investigate water related illnesses and serve as the project manager for the CDC grant, SafeWATCH, which is targeted to reduce exposure to untreated drinking water from those using wells or springs as their household residential water supply. Through this grant, we are able to provide a limited number of free water tests to raise awareness about private drinking water quality.

Q:  Annie, what is your role with Communities Unlimited and what does your position entail?:

AC: My role with Communities Unlimited is Operations Management Specialist, and I work in TN with community and non-community water systems under population of 10,000. 

I also have the Private Well Program for Communities Unlimited and focus on four states, which are TN, MS, AL, LA. We have a great team of folks in the states that help me with the program.


Q:  How did the Tennessee Department of Health start working with Communities Unlimited initially?:

JM: Well, it’s funny how all things water are related! I originally met Annie Chiodo when I worked at TDEC Division of Water Resources as an Aquatic Resource Alteration/ §401 Certification permit writer. Being planned was a large road construction project, which would likely impact the public water supply well for a rural Tennessee community, and Annie happened to be the drinking water treatment operator. Needless to say, we had some spirited conversations! 

Fast-forwarding a decade or so, Annie and I had each moved on to our current employers. I was re-introduced to Annie through our partners at the Tennessee Department of Environment and Conservation’s Division of Water Resources Drinking Water Unit during a training event for well and well water treatment installers. The TDEC Division of Water Resources regulates public water supply, private water well construction and well water treatment installers. We, the TDH, had collaborated with them to include waterborne disease awareness as part of the training program to well installers. TDEC works with Communities Unlimited, Inc. for outreach and technical assistance to non-community public water systems. The Water Resources staff was aware of Annie’s work with well water owners and then, through Annie, I met Dwight Stapleton, Annie’s counterpart for the eastern portions of Tennessee.

Q: What sort of role does Communities Unlimited have with Tennessee Department of Health?: 

AC: We started working together after the Private Well Program rolled out. Judy is fantastic to work with when we get the chance to work together on assessing and testing wells. She has limits on what she can do, and I pick up the rest, and do the follow ups.


Q:  What has been the most valuable attribute that Communities Unlimited has brought to the Tennessee Department of Health?:

JM: Water treatment expertise, assistance in trouble shooting routes of contamination in private water systems and their extensive consultative service. Because Annie and Dwight are water treatment experts they are available to consult with private water well owners regarding specific water treatment needs. Because they are already working in rural parts of our state through their work with The Private and RCAP the breadth of outreach is greatly expanded and through knowledge gained from the well logs they research, the environmental assessment, and their community ties across the state. Having this level of detail for private well users would not be possible without their assistance and it makes our test results much more meaningful to residents.


Q:  What is the most challenging thing to consider when working in collaboration as Communities Unlimited and Tennessee Department of Health are doing?:

AC: Schedules. We have to make sure that we stay on the same page on dates and times, and location where we will meet.

Q:  Is there a common goal that both Communities Unlimited and the Tennessee Department of Health are trying to reach and how do the two organizations assist one another to reach that common goal (if there is one)? If there is no common goal, what are the individual goals of the two organizations?:

JM: Improving health and prosperity by meeting people where they are. The mission of the Tennessee Department of Health is “To protect, promote and improve the health and prosperity of people in Tennessee” and the mission of Communities Unlimited is “to move rural and under-resourced communities in areas of persistent poverty to sustainable prosperity.”  

Communities Unlimited and the Tennessee Department of Health share the goal of improving the prosperity of Tennessee’s rural residents in communities that are often underserved. For private water system users, we share the objective of identifying areas with known well water quality concerns and providing intensive outreach to rural communities or individual families with the purpose of reducing exposures to potentially harmful pathogens or other analytes of health concern.


Q: Can you give an example of some work or an event that you’ve done collaboratively to demonstrate the details on how you work together?: 

AC: Whoever has the information on a well to assess, we coordinate on date and time. I try to get the well log ahead of time. I also pull up a map from Google Earth to see what the terrain is like, nearby streams, lakes, ponds, etc. 

When we arrive at the location, we start pulling water samples from the raw and if possible finished water if they have a treatment system. Meantime I am getting pictures of the well from many directions to see what could possibly impact the well. We start notating the condition of the well head, and get the needed information on the treatment system if they have on, and talk with the well owner about the maintenance they do on the well and/or treatment system. We talk over what we find.  

Judy shares the lab results with me, and sends a very informative letter to the well owner explaining the results. I try to do a follow-up with the well owner to answer any questions they may have.


Q:  Going forward, what sort of accomplishments do you foresee the two organizations achieving in the future?

JM: Ideally, we will publicize our efforts related to private well owners through our websites, outreach materials for home owners, training initiatives; include more collaborators because without our other partners in government, higher education, community groups and buy in from rural residents the sustainable outreach to well or spring water users.


Q:  What sort of advice would you give to other organizations that are considering future collaboration efforts?

AC: Everyone needs to be on the same page, and defining their role in the process. There is research that should be done before going to the well site, and who is going to do that.
The research involves trying to locate the drillers’ log, or well report. Look at the terrain, I use Google Earth to get an idea of what is there, and close to the well location, also on Google Earth you can go back in years to see what was there 10 years or earlier. I then start the file for the individual well with any documentation that I may have. 

Whoever goes out or has a collaboration, needs to understand the importance of proper well construction, and what is happening with a 250’ radius of the well, where is the septic system, and how the grounds around the well head is maintained.

Alaska Stakeholders Step Up

Alaska Department of Environmental Conservation's (ADEC) Hydrologist, Charley Palmer, discusses how stakeholders in Alaska have been voluntarily working together to protect groundwater and raise awareness on various issues and concerns. The Private Well Class met Charley during a webinar that mentioned Alaska's lack of private well regulation. After speaking with him more, we learned that stakeholder groups in Alaska are voluntarily working on best management practices (BMPs) for well construction and decommissioning in the state.

Q:  What is your job title and what does it encompass?:

CP: I’ve been a Hydrologist with the State of Alaska’s Department of Environmental Conservation (ADEC) working in the Drinking Water Program since 2007. ADEC is responsible for ensuring that public water systems meet the requirements of the Safe Drinking Water Act. Within the Drinking Water Protection group, my role is to delineate source water protection areas, or where public water system wells get their water from (typically within the watershed), and to assess potential sources of contamination within this boundary. I then communicate the results to the water systems and the public with the intent of encouraging voluntary protection efforts. Some protection efforts are accomplished directly by the water system or the community it serves. However, other protection efforts are passively accomplished by our group through permit recommendations, agency collaboration, developing guidelines, public outreach, etc.

Q:  Alaska is unique in that there is a collaboration of many stakeholders working together to form guidelines. Can you explain more about how and when this started, who the stakeholders are, what the goals are, and where you are in the process?:

CP: Private water wells are different than the public water system wells that ADEC regulates, but they often use water drawn from the same underground source (aquifer); therefore, the matter in which private wells are constructed and maintained can impact nearby public water system wells. In Alaska, there are no statewide standards for private water wells, and only two local authorities, the Municipality of Anchorage and the City of North Pole, have regulatory code for private wells. Additionally, there are no requirements for groundwater professionals (i.e. well contractors, engineers, hydrologists, etc.) to have specialized water well knowledge or experience. As a result, there had been a growing concern by many stakeholders that the lack of statewide standards and proof of qualifications has led to an increasing risk to groundwater protection. 

In October 2012, ADEC facilitated an open public discussion in three different cities in Alaska, among potential stakeholders regarding issues and concerns with water wells and perceived impacts to groundwater sources. The purpose of the discussion was to raise awareness of issues and concerns and determine whether an interest existed to find solutions. In general agreement, stakeholders volunteered to participate in workgroup meetings and the Groundwater Protection and Water Wells stakeholder workgroup was formed. The first workgroup meeting was March 2013. The workgroup currently includes stakeholders from state agencies (staff from ADEC and the Alaska Dept. of Natural Resources (ADNR)), as well as water well contractors (drillers and pump installers), hydrologists, engineers, public water system owner/operators, water testing lab professionals, and private citizens. Meetings were held roughly monthly during the generally slower construction season (October through March). 

The workgroup first acknowledged that there was not a centralized location for existing and future private well owners to find information relevant to Alaska. By spring 2014, we had collaborated to create the Alaska Private Drinking Water Wells & Systems web site containing information compiled from across the state and nation as it relates to private drinking water wells.

Next the workgroup began tackling water well construction and decommissioning (see discussion in following answers).

Q:  Can you describe the policy differences between the well decommissioning BMPs and the well construction BMPs?

CP: At the time the workgroup began, the ADEC Drinking Water regulations for public water systems, 18 AAC 80.015(e), adopted by reference copyright-protected water well decommissioning methods that applied to all types of water wells (including private wells), but were too generalized, not specific to Alaska’s conditions, and difficult to access. By June 2016, the workgroup thoughtfully developed the “Alaska Best Management Practices (BMPs) for Maintaining or Decommissioning Water Wells and Boreholes”, which take into account Alaska’s unique remoteness and natural conditions. Effective July 2016, an ADEC internal directive was issued to accept these BMPs as an approved alternate method. These BMPs are intended to be applied to the maintenance or decommissioning of all water wells and boreholes (public and non-public) in Alaska .

Also by June 2016, the workgroup completed the “Alaska Best Management Practices for the Construction of Non-Public (private) Water Wells”. At this time, these remain BMPs (are not tied to any regulations) and are intended to be referred to by the public and other agencies when installing or maintaining an existing or future private well.

Together, these BMPs balance protecting groundwater and public health with practices that are economically sustainable and can be applied statewide.   

Q:  What sort of response have you received from working voluntarily with so many other stakeholders?

CP: Since the release of the BMPs in June 2016, the ADEC staff that participated in the workgroup have made a strong effort to publicize their existence and seek feedback. Presumably because of their more accessible and applicable nature, we’ve been receiving records of decommissioning using the methods in the BMP regularly. Also, we’ve seen an increase in contacts regarding private well construction information, again presumably because of the information being more accessible, and it has given staff an efficient resource to refer the public.

Q:  What has been the biggest win so far? What has been the largest challenges or hurdles?

CP: There have been several wins, including making information more accessible to the public and crafting practices that work in Alaska’s unique environment. Although I think the biggest win has been improving dialogue between stakeholders, particularly agency staff and water well contractors. Having regular meetings and follow-up e-mail correspondence has helped reduce miscommunication and increase knowledge of each other’s profession and perspectives. Over time this has allowed progress to be made through understanding and compromise. 

The immediate challenge was for agency staff to convey to stakeholders that we were interested in an open discussion that would lead to the mutual benefit of better groundwater protection, and were not approaching the workgroup meetings with the ulterior motive to create more regulations. This is the primary reason why the deliverables to this point have been in the form of BMPs and not “standards”. The exception is that the Decommissioning BMPs were used to help clarify existing regulations; hence, are now referenced as an acceptable method with respect to current regulation 18 AAC 80.015(e).

Another challenge was demonstrating to each other that the stakeholders involved in the workgroup discussions were knowledgeable on the topic of water wells and groundwater protection. Overcoming this doubt meant putting aside stereotypes and listening. With each meeting, stakeholders gained confidence in each other’s knowledge about water well construction and the existing regulatory framework. Today, I believe we have a mutual trust that allows us to make progress more efficiently.


Q:  Moving forward, what tasks are you tackling currently? What would you like to accomplish in the future?

CP:  The workgroup is not planned to meet again until the fall, when the construction season typically slows down. When the last meeting was held in the spring, a focus group was tasked with developing draft BMPs for public water system (PWS) well construction. For a starting point, we reference the AWWA A100-06 Water Wells, and the ANSI/NGWA-01-14 Water Well Construction Standard. Despite the minimum requirements in current ADEC Drinking Water regulations, 18 AAC 80, there are additional construction techniques and considerations that are common in Alaska. The intent is to capture these in a BMP.

Ensuring that groundwater professionals in Alaska have basic knowledge and experience in water well construction is a challenge that the workgroup has expressed interest in confronting. In Alaska, there is not a hydrologist/hydrogeologist specialty license, there isn’t a water well contractor certification requirement, and there isn’t specific water well training associated with the professional engineer license requirements. This has led to frustration from all stakeholders when working on projects that involve designing, constructing, and approving a water well. The workgroup is interested in finding a way to ensure that training is available and establishing proof of qualifications.

Q:  Is there anything else you would like to touch on of importance that we may have missed?

CP: To see what the workgroup has accomplished so far, and to follow along as we move forward, please visit our web site where you can find agendas, minutes, and links of interest:

Lessons Learned from Connecticut

Specify Alternate Text

Last month, March 23, 2017, the very first Connecticut Private Well Conference was held in East Hartford, CT. As the Private Well Class prepares for our own first national Private Well Conference coming up on May 23-25, we asked Tiziana Shea - a sanitary engineer for the CT Department of Public Health's Private Well program, about the lessons learned from planning and preparing for the Connecticut Private Well Conference. Tiziana shares some valuable insight for partners and other environmental health professionals below! If you would like to view the speaker presentations from the Connecticut Private Well Conference, you can do so here.

Q:   Why you decided to host the first CT Private Well Conference?

TS: In Connecticut about 23% of our population (more than 820,000 people), are served by their own private residential well. Local Health Departments and Districts have authority over construction of new private wells and approval of water quality results for new wells, but existing wells are not regulated in Connecticut. There is a need to bring professionals working in fields related to private wells together to discuss technical and outreach issues associated with them. In 2016 the Connecticut Department of Public Health (CT DPH), Private Well Program initiated the coordination of the Connecticut Private Well Task Force, which is comprised of 14 associations and programs that work with private wells in different capacities in Connecticut. The task force collaborates on matters related to private wells, such as laws, regulations, policies, technical topics, outreach and education, and training for professionals. This 2017 Connecticut Private Well Conference was meant as a way to spread discussion of private well matters and to provide training to individuals working in a field related to private wells.

How the conference was funded?

TS: The Connecticut Department of Public Health has a cooperative agreement with the National Center for Environmental Health of the U.S. Department of Health and Human Services Centers for Disease Control and Prevention (CDC) to reduce drinking water exposures in unregulated drinking water systems. Funding for the 2017 Connecticut Private Well Conference was made possible (in part) by the Centers for Disease Control and Prevention. Additionally, the conference site was provided free of charge by Goodwin Community College, as long as the conference would be made available to students in a related field that attend the college. The opportunity to reach out to future environmental health and science professionals was a win - win for all parties involved.

What was the turnout, topics covered, and logistics of the conference?

TS: In order to determine relevant presentation topics for the conference, the CT Private Well Task Force members and organizations were asked to provide input regarding topics of interest among the private well field. A lot of topics of interest were generated initially, so from there we polled the task force members to prioritize topics for this first year’s event. Topics covered during the conference were: Existing MCLs and Action Levels for Private Wells; Road Salt Impacts to Drinking Water Wells; Sizing Variable Frequency Drive’s for Residential Well Pumps; Arsenic and Uranium in Domestic Wells in CT; Building Code and Private Well Construction; Drought in CT and Implications for Private Wells; Water Treatment Wastewater Disposal; and, Residential Water Treatment Fundamentals. The number of attendees exceeded our expectations, our final count with several walk-ins was 125 attendees.

Q:  What are your “lessons learned” from both the subject matter covered, and from hosting a state-wide conference?

TS: If you have the ability to test run electronics and other logistics in the room beforehand, take advantage of that! Be persistent in getting electronic copies of presentations ahead of the event so that you can be as coordinated as possible the day of the event. Start earlier than you think you’d need to, and stay organized.

Q:  Who were the attendees?

TS: 50% local health professionals or registered sanitarians; 15% well water industry professionals & specialists; 15% state or federal employees; 6% environmental lab professionals; Remaining: home inspectors, environmental consultants & specialists, home builders/remodelers, building officials, environmental health/science students.

Q:  What will you do differently next time?

TS: Consider a different space to hold the conference in. The facilities and people were great to work with, but lighting and support beams in the space provided made it difficult to see the presentation for some, and the space was tight for the number of individuals that attended.

Q:  How was the conference promoted? Do you think the promotion strategy you used was successful?

TS: We used several different means to promote the 2017 CT Private Well Conference. Because the event was hosted jointly with the CT Private Well Task Force our task force member partners reached out to their respective groups regarding the conference. The CT DPH also utilized an internal Everbridge system which allows us to contact local health officials via email, we posted registration information on our CT DPH private well program website, word of mouth and with the help of the, which was much appreciated! We feel as though our promotion strategy for this first conference was successful, as we exceeded the number of attendees we thought we’d get. However, in the future we plan to continue to expand our outreach to other groups of individuals that we’d like included in the mix.

Q:  What advice would you give the Private Well Class as they prepare to host the first national Private Well Conference next month?

TS: Be sure to work out as many details as possible beforehand, consider even the smallest or seemingly mundane things.

Q:  What were some of the most interesting or unexpected discussions, presentations, or partnerships formed form the conference?

TS:  In general; how well received the conference was, and the strong desire from so many to see it continue in future years. In my opinion, one of the most important messages brought up in some of the presentations, was one of working together, and to begin opening discussions where there are needs for it. The conference did facilitate different groups interacting that may not have otherwise done so. The conference also strengthened the partnerships established through the private well task force, and helped broaden that partnership with those not directly involved in the task force.

Tia Hastings, From Indian Health Service, Talks Tribal Water

Tia Hastings is an Environmental Engineer with the Indian Health Service. She provides engineering and project management services for projects with Native American Tribes and Nations for the New York and New England areas.


Q:  Can you please describe your position with Indian Health Services (IHS) and what sort of responsibilities your position entails?:

TH: I am an Environmental Engineer and Project Manager in the Nashville Area Indian Health Service in the Division of Sanitation Facilities Construction (SFC). SFC is under the direction of the Office of Environmental Health and Engineering (OEHE) within Indian Health Service (IHS). The IHS Nashville Area, has five field offices in addition to one Area office located in Nashville, TN to serve the tribes and nations from Maine to Florida and west to Texas. I work in Manlius, NY and serve the nations in NY. The IHS Nashville Area provides services to 30 tribes with over 17,500 Indian homes.
I develop projects to provide water, wastewater, and solid waste services to Native American communities. I work directly with the Native communities in New York State to assist in determining needs for projects, assisting the Nations with developing those projects, obtaining funding and implementing those projects. I provide site assessments, survey work, design, and construction inspection, write engineering reports, prepare project documents, track finances, process payment requests, and oversee construction. I also provide homeowner trainings and do community outreach.

Q:  Does IHS have a private well program? If so, can you tell me a little bit about it?:

TH: The Sanitation Facility Construction (SFC) Program supports the mission of the Indian Health Service to raise the health status of the American Indian and Alaska Native people to the highest possible level by planning, designing and overseeing the construction of water, waste water and solid waste facilities. The preferred alternative for the provision of safe drinking water is to connect tribal homes to community water systems that have a higher level of regulatory over-sight from the tribal government and Environmental Protection Agency (EPA).
In cases were community water systems are not available or economically feasible to construct, a private well is the preferred alternative to provide access to drinking water. When installing a private well, the SFC Program will complete the necessary planning and inspection activities which include well sighting, constructing inspection, hydraulic pump test and water quality analysis to ensure the water quality meets EPA’s primary drinking water standards. If the water quality doesn’t meet the primary drinking water standards then a point-of-use device will be recommended and installed if desired by the homeowner. Finally, the SFC Program provides homeowner training to help ensure the facility provided will remain operable over the facility design life.

Q:  Can you describe one of your private well/clean drinking water program’s successes?

TH: A Tribal homeowner was having difficulty with the water in his home. The treatment system and filters were constantly clogging and were becoming expensive to maintain. IHS did a site visit to the home and determined that the home was connected to a very old hand dug well. The investigation and water testing performed by IHS revealed the well water did not meet the primary drinking water requirements. The water main for public water was down the road but did not extend to the home. We got approval and funding to extend the water down the road to this home, and connected it to the public water system. The home now has clean, uncontaminated public water.

Q:  Are there any other stakeholders that IHS works with that is involved with helping Native Americans get access to clean water via private wells or offers some other sort of assistance? And if so, what is their role?

TH: IHS works with other funding agencies to provide funding assistance for projects to provide drinking water, waste water and solid waste facilities. We also work with agencies and tribal organizations to provide homeowner trainings, project assistance and utility trainings. We have worked with the Environmental Protection Agency, Rural Community Assistance Partnership, United States Department of Agriculture, Rural Water, United States Geological Survey, United South and Eastern Tribes, and our tribal partners to provide access to clean water.

Q:  Does IHS house any private well data for tribal lands? If so, is it available to the public? If it is, can you provide a link or contact information?

TH: IHS keeps and maintains data on all private wells that were installed by IHS. This data is not considered public data as it contains homeowner information. Requests for private well water quality data should be submitted to the tribe.

Q:  What are some of the challenges with making sure residents of tribal lands have safe water?

TH:  Source water quality is a challenge in making sure residents on tribal land have safe water. Some of the Nations are in areas where groundwater quality is very poor, and treatment systems for individuals would be quite expensive to maintain. Additionally, and proximity of homes to open dumps and inadequately treated wastewater can impact water quality. IHS works with tribal governments and communities to overcome these challenges to help ensure tribal homes have access to safe drinking water.

Q:  Are there any other clean water related issues that are currently plaguing tribes that IHS assists with?

TH: Annually the IHS assesses and reports on the sanitation facility needs in Indian communities. These assessments are done in collaboration with tribal governments. At the beginning of FY 2016 approximately, 7,500 Indian homes in the Nashville Area were in need of some form of new or improved sanitation facility. The total cost of this work in the Nashville Area was estimated to be $112 million with 64% of this need related to the supply of drinking water ($71.7 million), 29% related to wastewater disposal ($33.1 million) and 7% related to solid waste ($7.3 million). These needs include the replacement of aging and/or poorly maintained water distribution systems, sewer collection systems (mains, manholes and pumping stations) and closure of open dumps. The Indian Health Service strives to provide the necessary sanitation facilities and technical assistance to support operation and maintenance of the provided facilities so that tribal communities have sustainable access to safe drinking water and waste disposal that enhance and protect public health.

An Interview with Erin Ling and Site Visit to the VAHWQP Laboratory

Specify Alternate Text

Back in October, Steve Wilson and I had the opportunity to visit with Erin Ling and the Virginia Household Water Quality Program laboratory at Virginia Tech in Blacksburg, VA. Erin Ling is a Water Quality Extension Associate that helps to coordinate the Virginia Household Water Quality Program located at Virginia Tech which provides drinking water clinics for Virginia residents that rely of private water supplies. We were able to tour the facility, see the equipment, and interact with some of the individuals that make up the team at the Biological Systems Engineering Water Quality Lab.

Q: Can you tell me a little more about your lab on campus?:

EL: The BSE Water Quality Lab has been a part of our Biological Systems Engineering Department at Virginia Tech for decades (the department was founded in 1920, and soil and water conservation has always been a major focus). The Virginia Household Water Quality Program has been processing samples through the lab since 1989, and the lab’s qualified staff and equipment provide an amazing resource to Virginians through this program. The lab also handles a variety of samples related to stream and wetland ecology engineering research. Historically the lab was located in Seitz Hall on campus, and we were very fortunate to be moved to the beautiful new Human and Agricultural Biosciences Building 1 in 2014. The lab is not state-certified, although we follow all standard methods and maintain appropriate QA/QC. VAHWQP samples we process are intended for educational purposes, and we often refer people to certified labs for additional testing.

Q: What constituents does your lab sample for and for whom?:

EL: VAHWQP relies on a network of about 85 Extension agents across the state to help run well testing and education programs in about 55 counties each year (there are 95 counties in Virginia). The program is open to all Virginians who rely on private water supplies (mostly wells with a few springs in the mountainous parts of the state). In Virginia, about 1 in 5 people rely on private water supplies, which is about 1.7 million people. We sample for 14 parameters, including total coliform and E. coli bacteria, lead, arsenic, copper, nitrate, pH, hardness, sulfate, fluoride, sodium, total dissolved solids, iron, and manganese.

Q: Who makes up your team in the lab?:

EL: In the BSE Water Quality lab, we have the pleasure of working with Kelly Peeler, lab manager; Asa Spiller, lab assistant; and a variety of talented graduate and undergraduate students. We are also fortunate to have a partnership with Dr. Marc Edwards’ lab in Civil and Environmental Engineering at Virginia Tech (a.k.a. the “Flint Lab”, made famous for helping to characterize the dire situation with lead in water in Flint, Michigan). Starting in 2011, we began analyzing our well and spring water samples for lead, arsenic and a suite of additional metals. We really appreciate the assistance of Dr. Edwards, Dr. Kelsey Pieper, and Dr. Jeff Parks, the lead analyst in that lab. Our program has benefited from partnering with a variety of researchers, including those in the Flint Lab. Here is a list of the peer-reviewed papers that have been published in collaboration with VAHWQP.

Q: What sort of problems/contaminants does your lab see most often?:

EL: We see a lot of bacteria, mostly coliform (present in about 40% of samples) and some E. coli (present in about 10% of samples). This is why we tie a lot of our education to proper well location and construction. We also see a lot of lead in water supplied by wells in parts of the state. Up to 1 in 5 samples contains more than 15 ppb lead in first draw samples. Based on research conducted by Kelsey Pieper, we understand that this lead is coming from lead solder, brass components manufactured before Jan 2014, and sometimes galvanized steel. Lead is more of a problem in certain geologies (crystalline bedrock, found in the Blue Ridge and Piedmont of Virginia), and in shallower wells, where we find water that is often more acidic and therefore corrosive. We also find a fair amount of nuisance contaminants, mostly iron, manganese and hardness. Testing is the only way to know what’s in your water!

Q: What is the cost for residents to have their water tested? Do you/they receive any subsidies or discounts based on income?

EL: We charge $55 per sample for the 14 parameters, which is a pretty reasonable price for this number of parameters. Some counties are able to coordinate to provide subsidies by getting grants or donations locally.

Q: What has been the most challenging thing with coordinating and operating a university laboratory for the VAHWQ Program?

EL: Really just the biggest challenge is promoting the program and keeping up with demand to continue to grow in the most sustainable way possible. We would love to be able to serve everyone exactly when they want to test, but have to stick to our schedule (we offer testing in 3-4 counties per week for most weeks of the year), as we aren’t able to process individual samples. We are so fortunate to have the facilities and people we have to work with, and really have benefitted from working with such an extensive network of Extension agents across the state. We couldn’t do it without the human capacity, facilities and support of our many partners!

Q: For the two programs, VWON & VAHWQP, how do they work together, if at all?

EL: VWON is the Virginia Well Owner Network. We modeled this program after Penn State’s successful Master Well Owner Network, which is comprised mostly of volunteers who educate well owners about their water supplies. Although we do have a small volunteer network that is available to answer questions from the public, over time, we have shifted to focus on training Extension agents and what we call “agency collaborators” who are staff members of state agencies that also work with well owners, such as Virginia Dept of Health and Virginia Department of Environmental Quality. The Extension agents, as I mentioned, conduct drinking water testing programs locally with support from our campus faculty. They are our way of being able to hold many more programs across the state, and have a cadre of local experts to help answer the thousands of questions we get each year from the public. Agency collaborators help answer questions and refer people to the Virginia Household Water Quality Program whenever possible. We also have a close partnership with the Virginia Water Well Association, the state well drilling contractors’ membership group. They have been invaluable in providing technical assistance, serving as guest speakers, and helping us build and develop WellCheck (, which is a partnership that provides well inspections to homeowners who need help with their wells after participating in a VAHWQP program.


ABOVE LEFT: The ion chromatograph (IC) is used to analyze anions such as fluoride, sulfate and nitrate in well and spring water samples.
Lab assistant Asa Spiller speaks with a group of visiting high school students about keeping track of samples in the lab and measuring pH and electroconductivity.


BSE Water Quality Lab Manager Kelly Peeler gets ready to process some samples received from Virginia well and spring users.
VAHWQP provides bacteria results as MPN (most probable number), using the Colilert ™ method. This is one 100 mL sample, poured and sealed into a Quantitray and incubated for 24 hours. Cells that are yellow contain coliform bacteria and cells that glow when held under ultraviolet light contain E. coli. By counting the number of each, we can statistically estimate the number of each type of bacteria in the sample, which can give homeowners an idea of the extent of contamination.
Virginia Household Water Quality Program coordinator Erin Ling checks well and spring water samples for bacteria presence using Colilert ™. (Photo by Virginia Tech University Relations)

ABOVE: BSE Water Quality Lab Manager Kelly Peeler sorts sample kits from Virginia well and spring users. (Photo by Virginia Tech University Relations)

To learn more about the VAHWQP you can view the 2017 Schedule and 2016 Annual Report at: 
Virginia Household Water Quality Program 2017 Schedule 
Virginia Household Water Quality Program 2016 Annual Report 

Pledging 2 Test in Galena, IL

This past March, the Private Well Class celebrated the 2016 National Groundwater Awareness Week with the Pledge 2 Test campaign. Well owners were invited to pledge to submit a water sample for testing to a lab in their area. One Pledge to Test Campaign participant was randomly selected to be reimbursed for the cost of testing the private well water at their residence, up to $200.

The randomly selected winner was Liz H. from Galena, IL. Liz and her family had purchased a new home in the country and pledged to test her water in our campaign. We interviewed Liz to find out what motivated her to want to test her water and what her experience was like. Liz had her well water tested at Lyons Lab in Stockton, IL.

Q:  How did you hear about the Pledge 2 Test campaign from The Private Well Class?

LH: Since we were looking at moving to the country and having our own well, I was a bit nervous about the water and run off that so many people talk about. I think it’s very important to have good drinking water since we have a six year old and we drink on average 5 gallons a week through our water cooler, so I signed up for the free well water class that I got through my realtor. We really never worried about it before since we have always lived in town or had city water.

Q:  What made you interested in testing your private well water?

LH: I want to know what we are drinking and I want to know if our family will have long lasting health risks with side effects down the road from drinking poor quality water. Good clean water seems to be a hot topic these days and it’s not all accurate.

Q:  What was the most challenging thing about collecting the sample/getting the test bottles?

LH: Since the lab is over a half hour away from where we live in the opposite direction of where we travel, it was hard getting to the lab before they closed. I tried for several weeks to get off work in time to make it over to Lyon’s lab but was unsuccessful. Finally I decided to call and see if they could send me the kit. They are very accommodating and sent the kit right away, it arrived in two days.

Q:  What was one thing about taking a sample that surprised you?

LH: The instructions were very easy to follow and the collection process was simple. It literally took me less than five minutes from start to finish after I read through the instructions twice.

Q:  Once you receive the results, do you think that there is there anything that you will change? Like adding a filtration system, etc.?

LH: Depending on what the results reveal, we will be making changes to whatever needs to be done. We have already started using a PUR system on our kitchen sink since that is where we get out tap water from. We also fill our five gallon water cooler from this same tap source. I am getting anxious to find out the results. The water has a pretty plain, good taste when it's cold. I don’t drink room temperature water so not sure if the taste is different.

Liz’s results for nitrate/nitrogen, arsenic, iron, lead, coliform, and E. coli were either absent or were well below the level needed for safe consumption as outlined by the U.S. EPA. 

Her water showed an elevated number of iron bacteria colonies. Iron bacteria are organisms which feed on the iron in a well. They are not considered a health risk, but as the colony grows, it may develop into a film, or biofilm, which will foul and plug pipes, pumps, and water treatment devices. An objectionable odor may also be produced. Bacteria (including iron bacteria) often are introduced into a well during the drilling process or when performing repair on a well or pump. Iron bacteria specifically, can be a natural part of a groundwater system. Which if were the case here, would mean that they could likely come back even if a single treatment were to eliminate them initially. Treatment typically involves disinfection with chlorine. Complete elimination may not be possible and the well may require repeated or periodic chlorination.

Some final thoughts from Liz: “I am so happy with the results. I am so glad to have won this and will be testing for nitrates every year between April and October as Lyons Lab has indicated. I am a bit smarter as to well water in the country now.”

Partner Interview with Janet Agnoletti, BACOG

The Private Well Class recognizes partners who have exceptional local and community programs. Janet Agnoletti and the Barrington Area Council of Governments (BACOG) in Illinois have developed a strong network with partners, useful strategies, and overcome challenges.


We interviewed Janet to gain insight on the inner workings of a community program and how they strive to attain success in their goals and objectives.

Q:  Can you tell me a little bit of your position, background, and what your role is at BACOG?

JA: I am the Executive Director of BACOG, and I started in this position in 2000. I have a master’s degree in City and Regional Planning from Illinois Institute of Technology. I worked as a planner for the City of Evanston in my early career and then as a consultant to a number of suburban communities and not-for-profits. My interests have always included environmental issues – which are a critical consideration in regional land planning..

Q:  Can you talk a little about what BACOG is and what it does in respect to water resource initiatives?

JA: The Barrington Area Council of Governments (BACOG) was formed in 1970, and it is a regional planning organization comprised of local government members in the northwest suburban area (of Chicago). The organization addresses: planning, development and land use issues; environmental matters including groundwater; legislative advocacy; regional emergency preparedness; training, workshops and networking for members; and intergovernmental collaboration and communications. 

I started the groundwater initiative in 2001; while most natural resources had been extensively studied in the early decades of BACOG, there was little information about groundwater. In the BACOG region of approximately 80-90 square miles, the vast majority of wells – maybe 99% -- are finished in the shallow aquifer system. There are over 7,800 wells here, most of which are private residential wells. With one exception, all the municipal wells are in the shallow aquifer system too. So my goal in 2001 was to study this resource, to identify where the water is, how much there is, what its quality is, and if it is sustainable. We have accomplished a great deal of this work and more.

Q:  Who is BACOG’s primary audience?

JA: The municipal and township members of BACOG guide, support, adopt and participate in BACOG’s programs. As a group of regional governments, they can do more research and programming, and do it more cost-efficiently, than if each government acted independently. They do this on behalf of the residents of the entire region. BACOG’s programs benefit our government members with data, tools, advocacy and innovations, for instance, and some of 

BACOG’s programs directly benefit residents of the area such as BACOG’s private well water testing. Our recent project, the groundwater video for elementary school students, benefits children as well.

Q:  What sort of programs does BACOG offer to well owners/members in the community?

JA: BACOG offers private well water testing, a Level 1 program for bacteria and nitrates and a Level 2 program for natural water quality. We work in partnership with Lake County Health Department for Level 1, and with Illinois State Water Survey laboratory for Level 2. 

At each Level 1 event, we provide education in the form of resources, materials, and groundwater experts to answer questions to residents who participate. We also provide education through a presentation by experts at every water testing event, and from time-to-time at special groundwater programs for the public. During the year, BACOG provides educational materials to the public, both directly and through newsletter and website articles for our members to share. Materials are always available at events and the BACOG office about aquifers, groundwater, well and septic maintenance, bacteria in water systems, etc. BACOG has developed four brochures to date on water topics that are widely distributed. 

Our recent groundwater video project offers the video, a “Skype with a Scientist” session following the video viewing, and maps and materials for use in the classroom, including loan of a custom-built aquifer model (sand, gravel, water) for teachers to demonstrate in the classroom. The video includes information about wells, septic systems and aquifers.

Watch the video below:

Q:  What sort of outreach approaches does BACOG utilize and how are you doing that outreach?

JA: We advertise and promote our testing programs widely in the community, in press releases and articles that are sent to the news media, in newsletter articles and announcements that are used by our member governments in their publications and websites, and through cooperative local organizations and businesses distributing materials for us. 

BACOG has a Water Resources Committee that is comprised of representatives from every member government and from regional conservation organizations, and individuals who are interested and bring environmental/other expertise to the study of water. Their involvement provides another avenue for promotion of BACOG activities to their own residents, members and neighbors. 

The WRC also has six “member advisors” who are professionals primarily from the State Water and Geological Surveys, who provide advice to me as I develop new programs for our region. We share data collected here with the Surveys.

Q:  In your opinion, what type of program/outreach approach to well owners has been the most successful and why?

JA: When BACOG first unveiled its aquifer study and mapping project, community members were not as interested in the hydrogeology of the local groundwater source as they were in the region’s (and their own) groundwater quality. So I refocused our educational efforts to the questions we heard most, and that was the impetus for creating the private well water testing program. 

It has been a great success, and we attract 350-400 households to each test event and in the process share a great deal of information and materials about wells, septic systems, the local aquifers and hydrogeology, maintenance and repair, water quality and treatment systems, salting techniques, the BACOG water levels monitoring program, etc. We pique their interest with the testing, and we inundate them with education! 

I did a little analysis with Lake County Health Department last year, where we showed that BACOG-area residents were testing their well water at the county at a rate over 600% greater than before we started the BACOG program. I know that the fact that BACOG has provided the testing program, educational resources, promotion through the media and our governments, projects like the new video, and a consistent positive message about groundwater has made a big difference. People better understand the need to be informed about and protective of their own regional water resource.

Q:  Do you work with any local/state/federal partners and how have those partners helped BACOG’s goals and objectives?

JA: BACOG is fortunate to have worked with the Illinois State Water Survey, the Illinois State Geological Survey, and the U.S. Geological Survey in one capacity or another over the years. We also have worked with Lake County Health Department professional staff for information, educational assistance, input, speakers and partnership. We continue to work with a private hydrogeologist who was instrumental in designing programs and advising on water supply, quality and sustainability since 2001. 

  • Our hydrogeologist from KOT Environmental Consulting contributed many hours of work and advice to designing and creating the aquifer study and mapping project, the groundwater recharge map, and other groundwater programs.  
  • Lake County Health Department has been a tremendous resource (and WRC member) in providing statistical data, education, and other input to BACOG’s programs. 
  • The Surveys’ professional staff input and advice to our programs has been invaluable, and they have provided speakers for community events and to the Executive Board in support of BACOG projects. 
  • The ISGS developed 18 new monitoring wells in the BACOG area about 10 years ago with support and assistance from our staff and government members, and we now use those wells for annual water level measurements under our monitoring program. In years that BACOG could not take measurements in those wells, the USGS provided staff to do so.
  • The ISWS included wells in the BACOG area in its Kane County study, which provided a baseline of water levels for 2003. 
  • The partnership with ISWS for the BACOG Level 2 water quality testing makes our program credible, easy and affordable to residents, and the same is true of the Level 1 partnership with Lake County. 

Additionally, our WRC representatives from organizations such as Citizens for Conservation, the Barrington Area Development Council, the Garden Clubs Council, the Barrington Rotary, and companies such as Angel Water Inc. and Baxter Woodman Engineers have provided invaluable service and work in support of BACOG programs. A few of BACOG’s goals are: to better understand and inform the public about the shallow aquifer system, our primary source of water; to develop data-based information about aquifer water supply and quality; to provide tools and programs that will help protect groundwater supply and quality; and to help residents keep their private well water safe and clean.

Q:  What is the largest challenge for BACOG and how have you been addressing that challenge?

JA: Probably the biggest challenge is funding, which has not been available from state or federal sources for groundwater programs. BACOG programs have been entirely funded by our local government members. One recent exception is the granting of electronic equipment from USGS for three wells in the aquifer water level monitoring program. Other than this, all BACOG’s groundwater programs have been member-funded since inception of the initiative in 2001, despite best efforts to obtain outside grant funds. 

To learn more about BACOG's current and continuing efforts, you can visit their website at: 
BACOG (Barrington Area Council of Governments) 

Partner Interview with Sarah Puls, Lane County Environmental Health

The Private Well Class helps partners understand the value in forming meaningful relationships to create successful private well programs. Sarah Puls and Lane County Environmental Health in Oregon have established a meaningful relationship with two local high schools. Together, they have created a high school water well screening program to better serve Lane County private well owners. In this program, water testing is conducted by high school science students as part of a hands-on water quality program, with teacher/staff guidance and oversight.

We interviewed Sarah to highlight how one of our partners and their affiliated organization helped to develop an extraordinarily unique program. 

Q: Sarah, can you give me a little bit of your professional background and what your current position entails?

SP: I am a Registered Environmental Health Specialist for Lane County Environmental Health.  I lead the Drinking Water Program for Lane County.  This is a State of Oregon program that is regulated at the county level.  We regulate public groundwater systems that are 3,300 in population and smaller.  We also have a domestic well safety program to provide outreach and education to domestic well users in Lane County.

Q: Can you explain how your private well water testing program works?

SP: The program is ran through two high schools in Lane County.  Both schools have designated dates each month during the school year  for their water screening lab days,  residents can pick up a sample collection kit at various locations throughout the county and are then required to bring their water sample to the school for testing on that designated day.  Marist High School does screening for coli form/ E.coli, nitrates, arsenic, conductivity and pH.  Thurston High School does screening for coli form/ E.coli, arsenic, nitrates, copper, iron, hardness, pH, conductivity, and turbidity.  Results are mailed or e-mailed to the customers comparing their water to the EPA drinking water quality standards.  People with water quality parameters exceeding EPA drinking water quality standards are given educational materials and information to contact Lane County Environmental Health Drinking Water Program with questions. Both labs recommend any exceedances be confirmed by resampling with an accredited laboratory.

Q: How was this program and high school partnership developed?

SP: Thurston High School has had this program for a number of years and has partnered with Lane County and other community stakeholders in the past to get updated equipment and expand their water lab program. In 2014 Lane County Environmental Health revived the domestic well safety program at the county level and  partnered with Marist High School to assist them in developing a well water screening laboratory that will be student ran to provide free water screening to domestic well users. There was a need to provide free and low cost water screening options,  we would receive a number of calls a month from concerned citizens who were on a well and did not have the means to spend hundreds of dollars on water testing. 

Q: Who actually collects the water and who performs the water sample analysis?

SP: Water sample collection kits are located at various locations throughout Lane County for residents to pick up,  directions on how to collect the sample are included in the kit along with testing dates and instructions on where and when to drop off the water samples.  Residents are to collect their own samples and deliver the bottle to the school for testing.  Students are involved in all aspects of the sample processing and testing.

Q: How many samples have been analyzed/approximately how many well owners have been helped?

SP: That is a great question, unfortunately I do not have that data.  I will have to get a hold of the schools to see how many samples they ran last year or even for the program in general to date.  If I had to guesstimate,  it would probably be around 200 samples during the school year for each school,  which is probably a low number!

Q: How often are the samples analyzed (school year)?

SP: Samples are tested one day a month at each school during the school year.

Q: What was your biggest challenge in establishing this program/partnership?

SP: The biggest challenge for both schools is  funding to purchase equipment and supplies.  The two high schools got together to talk about their individual programs and ended up being able to reuse lab equipment from Thurston’s established program for Marist's new program.  Advertising was also a hurdle for this project so people would know that these programs are out there for them to utilize.  The schools used their website along with the County website and bought some advertising in local papers. Once the program got some information out there it proved to provide them with enough samples to run each month. 

Q: How successful is your program and what could you contribute to your program’s success?

SP: I would say this program is a great success because it fulfilled a huge need in our community.  We have only one accredited laboratory in Lane County that is open to the public and the County no longer has a water quality testing laboratory.  Both schools provide well-managed low cost programs for the local residents that fill the need for the large number of people in our county who are on domestic wells who cannot afford to have their water tested and it provides a great experience for the students in these schools to learn about the Environmental Health field.


To learn more about the high school well testing programs, you can visit their websites at: 
Marist High School 
Thurston High School 


Partner Interview with Dr. Jason Barrett, MSU Extension

The Private Well Class works closely with many partners to get information out to the public about their private wells. At the Mississippi State University Extension, Jason R. Barrett is one of those partners. Dr. Barrett is an Assistant Extension Professor with the Mississippi State University Extension Center for Government and Community Development and he works in the areas of community development, economics and natural resources, water and waste water utilities, and municipal public. 

We interviewed Dr. Barrett to highlight how one of our partners incorporates the Private Well Class into his programming and how he reaches and interacts with the public in his role at the Mississippi State University Extension.


Q: Can you tell me a little bit about yourself and how you came to work at MSU Extension?

JRB:  I completed a graduate assistantship with MSU Extension in the Food and Fiber department in 2001 and 2002.  After those years, I realized that I enjoyed extension work and had a strong desire to return.  I took a fulltime position with MSU Extension in January 2007 and have been here since.

Q: What does a normal day usually entail (in respect to your job)?

JRB:  I usually spend the first hour or two of the morning reading and responding to emails, making a list of items I need to address, prioritizing that list, and either working on a publication, scheduling a workshop/training, and/or compiling a technical assistance report.

Q: What is your favorite thing about your job?

JRB:  I enjoy getting on the road and in the field.  I enjoy working with people to assist or resolve their real issue(s).  I like seeing tangible results.

Q: How often do you put on a workshop in different counties throughout Mississippi?

JRB:  I am in the process of planning the next three (3) which will take place over the next six (6) months which will follow one (1) every other month.

Q: What do the workshops include?

JRB:  The past workshops have had three (3) components; Mr. Steve Wilson talking about “Water Quality and Your Private Well”, a local well drilling expert talking about water well construction, and then I finish with a few topics including ‘Protecting Your Private Well’, ‘Private Well Water Testing’, and statewide contacts for assistance and knowledge about your private well.

Q: How exactly do you incorporate the Private Well Class into your workshops?

JRB:  I make a packet for each attendee and I give them copies of my publications related to private water wells and I always place the “Private Well Class” flyer on top of the packet plus Mr. Wilson promotes the class at the end of his presentation time.

Q: What made you decide to incorporate the Private Well Class into the workshop?

JRB:  The Private Well Class is a wealth of resources, publication, and information.  If someone is working with citizens in relation to private water wells and they are not using the Private Well Class, they are doing themselves and the citizens a disservice.

Q: Other than the workshops, do you offer any other events, services, etc. for well owners?

JRB:  We are planning for this year to incorporate bacteria testing for private well owners that attend our workshops.  I think it is necessary to offer testing to residents.  We talk about it so much in our publications and workshops and then we have to point them in another direction to actually get their water tested.  I think it only makes sense to incorporate it into future education and outreach.

Q: What kinds of people typically attend the workshops?

JRB:  Private well owners that are looking for answers.  Most of the people we see have a private well because they do not have another option for drinking water.

Q: What is the primary reason that people attend the workshop (can you be more specific than they want to learn more about their well)?

JRB:  A lot of interest and questions revolve around; how do I know my water is safe, where can I get my water tested, what should I be testing for, etc.

Q: What do you think is the most valuable thing that attendees get out of the workshop?

JRB:  They get tangible publications to use for reference, they get contact information from myself, Mr. Steve Wilson, and the local well drilling expert to use for any future questions or technical assistance.  They get to know that there are people that can and will help them.

Q: Is there any other follow up or services that you assist with after the workshop is over (testing, inspection, etc.)?

JRB:  As I stated earlier, we are planning to incorporate testing into our future workshops this year.  I want private well owners to have the peace of mind from knowing their drinking water is free from bacteria.